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Terms and ConditionsTerms and Conditions E-money Account–Terms of Use
Our head office is located at: 15, Nicodemou Mylona Street, Zachariades Court, 2nd Floor, Office 23, 6010 Larnaca, Cyprus. You can contact us via the “E-Mail Support” facility on our Website or on:queries@csc24seven.com CSC Europe is included in the CBC’s Register of Electronic Money Institutions (Firm Reference Number 115.1.3.2), which can be found on the Regulator’s website: ( https://www.centralbank.cy/en/licensing-supervision/electronic-money-institutions/licensing-and-supervision-of-electronic-money-institutions )
( https://www.csc24seven.com/en/legal_356/terms-and-conditions_3192 )
3.3 Your E-money Account is denominated in a currency of your choice, as selected by you from the available currencies.
relationship. In this respect, we reserve the right to examine and check on a regular basis the validity and adequacy of your identification data and information we maintain.
6.1 Payment transaction is considered to be authorised only if the payer has given consent to execute the payment transaction by using unique identifier such as but not limited to: PIN, OTP or other identifier assigned. 6.2 Consent may be withdrawn by the payer at any time, but no later than at the moment of irrevocability, that is to say, once the payment order has been received by the payer’s payment services provider. 6.3 After the time limits laid down above, the payment order may be revoked only if agreed between the payment service user and the relevant payment service providers but the payee’s agreement shall also be required. The payment service provider may charge for such revocation. 6.4 The payment service provider may reserve the right to block the payment instrument for objectively justified reasons relating to the security of the payment instrument or the suspicion of unauthorised or fraudulent use of the payment instrument. 6.5 The payment service provider shall inform the payer of the blocking of the payment instrument and the reasons for it where possible, before the payment instrument is blocked and at the latest immediately thereafter, unless providing such information would compromise objectively justified security reasons or is prohibited by other relevant Union or national law.
accurate and up to date and we shall not be liable for any loss arising out of your failure to do so. We may ask you at any time to confirm the accuracy of your information or to provide documents or other evidence.
read messages relating to your E-money Account promptly. We shall not be liable for any loss arising out of your failure to do so.
8. Refunds for payment transactions initiated by or through a payee
8.1 The payer is entitled to a refund from the payment service provider of an authorised payment transaction which was initiated by or through a payee and which has already been executed, if both of the following conditions are met: (a) the authorisation did not specify the exact amount of the payment transaction when the authorisation was made; (b) the amount of the payment transaction exceeded the amount the payer could reasonably have expected taking into account the previous spending pattern, the conditions in the framework contract and relevant circumstances of the case. The payer shall bear the burden of proving such conditions are met and he can request the refund of an authorised payment transaction initiated by or through a payee for a period of 8 weeks from the date on which the funds were debited. (c) Within 10 business days of receiving a request for a refund, the payment service provider shall either refund the full amount of the payment transaction or provide a justification for refusing the refund. (d) the payer has no right to a refund where: the payer has given consent to execute the payment transaction directly to the payment service provider; and where applicable, information on the future payment transaction was provided or made available to the payer for at least 4 weeks before the due date by the payment service provider or by the payee.
user name. When your account is first opened we will assign you a password. You will be required to change this password during the signup process to be a unique password known only to you.
We will notify you of any suspension or restriction and of the reasons for such suspension or restriction in advance or, where we are unable to do so, immediately after the suspension or restriction has been imposed, unless notifying you would be unlawful or compromise our reasonable security interests. We will lift the suspension and/or the restriction as soon as practicable after the reasons for the suspension and/or restriction have ceased to exist.
withdraw your funds within a reasonable period of time, during which your E-money Account will be accessible for the purpose of withdrawing the remaining balance only. After the expiry of this period you will not be able to access your E-money Account but you may withdraw any remaining funds by contacting the Helpdesk and requesting that the funds are sent to you in a manner that is reasonably acceptable for us. You may do so at any point in time for a period of one year from the date of closure of your E-money Account, but we suggest that you withdraw your remaining funds as soon as possible as they will not earn any interest while being deposited in your E-money Account. Your obligations with regards to keeping your E-money Account safe as set forth in section 9 shall continue to apply.
11. Funding your E-money Account
Use. Repayment of the negative balance is due immediately without notice. We reserve the right, at any time, to send you reminders or to take other debt collection measures including but not limited to mandating a debt collection agency or solicitors or to pursue the claim in court. We reserve the right to charge you the expenses we reasonably incur in connection with any debt collection or enforcement efforts.
applicable fees including service fees and currency conversion fees. You should be aware that the recipient of a payment may also be subject to spending and withdrawal limits and that this may affect the recipient’s access to the funds you intend to send.
14. Prohibited Transactions
14.1 It is strictly forbidden to send or receive payments as consideration for the sale or supply of: • Tobacco products • Prescription drugs • Drugs and drug paraphernalia • Weapons (including without limitation, knives, guns, firearms or ammunition) • Satellite and cable TV descramblers • Pornography, adult material, material which incites violence, hatred, racism or which is considered obscene • Government IDs and licences including replicas and novelty items and any counterfeit products • Unlicensed or illegal lotteries or gambling services (including without limitation the use of or participation in illegal gambling houses) • Unregistered charity services • Items which encourage or facilitate illegal activities • Prepaid debit cards or other stored value cards that are not associated with a particular merchant and are not limited to purchases of particular products or services • Third party processing or payment aggregation products or services • Multi-level marketing, pyramid selling or Ponzi schemes, matrix programmes or other “get rich quick” schemes or high yield investment programmes • Goods or services that infringe the intellectual property rights of a third party. • Un-coded/miscoded gaming • Timeshares or property reservation payments (On and Off Plan) We reserve the right, in our sole discretion, to add categories of prohibited transactions by adding such categories either to these Terms of Use or an acceptable use policy published on the website. account at any time or refuse to execute or reverse a transaction if we believe that you directly or indirectly use or have used your E-money Account for or in connection with illegal gambling transactions. It is your responsibility to ensure that you do not use our services for transactions that may be considered illegal in your jurisdiction. 14.3 You may not use our services if you are residing in any of the blocked countries where we do not operate. We reserve the right to suspend or terminate your E-money Account at any time if we reasonably believe to be required to do so by law or in order to comply with recommendations issued by a relevant government authority or recognised body for the prevention of financial crime. 14.4 It is strictly forbidden to use your E-money Account for any illegal purposes including but not limited to fraud, money laundering or terrorist financing. In case of any suspicion for such activity we will report this suspicious activity to the relevant law enforcement agency. You are prohibited from using your E-money Account in an attempt to abuse, exploit or circumvent the usage restrictions imposed by a merchant on the services it provides. 14.5 You may only accept payments for certain categories of business after approval from us in our sole discretion. Such business categories include but are not limited to: • money exchange or remittance businesses, including but not limited to bureaux de change, currency exchanges and purchase of travel money; • the collection of any form of donations or payments to charitable or not-for-profit organisations; • dealing in natural resources such as jewels, precious metals or stones; • live streaming • the sale or supply of alcoholic beverages; • the sale of supply of dietary supplements and alternative health products; • any other business category published in an acceptable use policy on the Website from time to time. In case you are in doubt whether your business falls under any of the above categories, you must contact the Helpdesk. We reserve the right in our sole discretion, to add business categories requiring approval by adding such categories either to these Terms of Use or an acceptable use policy published on the website. 14.6 If you conduct or attempt to conduct any transaction in violation of the prohibitions contained in this section 14 or without the necessary approval under section 14.5, we reserve the right to:
• close or suspend your E-money Account; and/or • report the transaction to the relevant law enforcement agency; and/or • claim damages from you; and • charge you an administration fee of up to the equivalent of EUR 150 in case we apply any of the above
15.1 You can request a withdrawal of all or part of the funds held in your E-money Account at any time. We do not guarantee the availability of any particular withdrawal method and may make changes to or discontinue a particular withdrawal method at any time without following the procedure set out in section 22 as long as there is at least one withdrawal method available to you. Where the withdrawal payment is received by you through the involvement of a payment service provider (such as the bank where you hold a bank account), we shall not be responsible for the withdrawal payment once the withdrawn funds are received by your payment service provider. 15.2 Withdrawals are subject to withdrawal fees and currency conversion fees depending on which withdrawal method is chosen. Please see section 16 for details. 15.3 For the purposes of a withdrawal transaction, we are a payer and not a payment service provider. 15.4 You must ensure that the payment details you enter when withdrawing funds are correct and complete. We will not be liable for withdrawn funds being sent to the wrong payment instrument where this is due to you providing incorrect payment details. When withdrawing to a bank account, you must ensure that the account number, sort code, IBAN and/or BIC/SWIFT are correct. If you have withdrawn funds to the wrong payment instrument, you may request that we assist you in reclaiming the funds, however, we will charge you an administration fee of up to the equivalent of EUR 25 for doing so and we cannot guarantee that the reclaim efforts will be successful.
16.1 Transaction related fees can be viewed at any time in the “Fees” section of our Website. You should print or download and keep a copy of the "Fees" section together with a copy of these Terms of Use. For clarity, the "Fees" section forms part of these Terms of Use. Fees are subject to change in accordance with section 21. We note that the changes in the reference interest or exchange rates may be applied immediately and without notice. Under certain circumstances we may charge additional fees as set out in sections 11.3, 11.5, 14.6, 15.2 and 3.4. 16.2 Your transactions may be subject to currency conversions. If you make a payment from your E-money Account denominated in one currency to an E-money Account denominated in another currency, you will be asked to make the payment in the currency of the E-money Account of the receiver . 16.3 For every currency conversion, we will apply our then current wholesale exchange rates which are applied by our processors. Changes in these exchange rates may be applied immediately and without notice. In addition we will apply a foreign exchange fee, which is expressed as a percentage applicable in addition to the transaction fee. 16.4 Our Fees are either expressed as a percentage of the transaction or as a fixed amount in your E-money account currency. Where fixed fee amounts are displayed in a currency other than EUR, this is for information purposes only. 16.5 Fees payable by you will be deducted from your E-money Account balance and you hereby authorise us to do the same. Transaction fees will be charged when the transaction is executed. If your E-money Account balance is insufficient to cover the fees, we may refuse to execute the payment. Reversal or chargeback fees will be deducted when incurred. 16.6 If the deduction of fees results in a negative E-money Account balance, you will be required to repay such negative balance by sufficiently funding your E-money Account. Failure to do so is a breach of these Terms of Use. Repayment of the negative balance is due immediately without notice, however, we reserve the right at any time to send you reminders that you need to fund or to take other debt collection measures including but not limited to instructing a debt collection agency or solicitors or to pursue the claim in court. We reserve the right to charge you expenses we have reasonably incurred in connection with any debt collection or enforcement efforts.
17.1 The processing of your data is governed by our Privacy Policy which can be found on our website. By accepting these Terms of Use, you also agree to the terms of our Privacy Policy. You should print and keep a copy of the Privacy Policy together with these Terms of Use. You are urged to visit regularly our website to get acquainted with any changes to our Privacy Policy regarding your rights for data protection. 17.2 As a default, you will receive e-mail newsletters that will inform you about new product features, events, promotions, special deals etc. By accepting these Terms of Use, you agree to receive such e-mail newsletters on a regular basis. If you do not wish to receive any newsletters from us, you can opt out of receiving newsletters by contacting our Helpdesk.
18.1 With effect from 1 January 2014, USA has enacted FATCA a federal law, to allow and facilitate the globalization of tax collection from U.S. persons. With FATCA the USA levies income tax on U.S. persons, regardless of residency and requires Americans living abroad to pay U.S. taxes on foreign income. 18.2 You hereby acknowledge and accept that in case we are bound under FATCA to report U.S nationals who retain E-Money Accounts with us to the IRS, and when obligated, we will to disclose your name as shown in your E-Money Account, TINs, addresses and the transactions of the types of accounts you may have with us. For this purpose section 18 applies. 18.3 You hereby acknowledge and accept that other countries may implement their own global tax regulations similar to FATCA, and that we may be bound to report to their relevant foreign tax authorities, nationals who retain E-Money Accounts with us. 18.4 Any additional terms and conditions that may apply in relation to the implementation of global tax regulations of other countries and which may affect you shall be communicated to you and implemented in accordance with section 22.
19. Common Reporting Standards (“CRS”)
19.1 You hereby acknowledge that subject to the EU Common Reporting Standards ("CRS") for exchange of financial information being applicable to you, CSC Europe may be required to report to the Tax Authorities of the Republic of Cyprus that you retain account/s with CSC Europe , and when obliged, shall disclose your name as shown in your account/s along with additional data like: TINs, address, balances and any other necessary information pursuant to the provisions of the CRS which is based on the Convention on Mutual Administrative Assistance in Tax Matters of the EU Member Countries and the Organisation for Economic Cooperation and Development (OECD) signed by the Republic of Cyprus.
20.1 You hereby waive your right to the banking secrecy provided for in the Banking Law, 1997 66(I)/1997 with relation to the implementation of FATCA and CRS as well as any other applicable global tax regulations implemented by other countries.
21. Liability
21.1In case of an unauthorised payment resulting from the use of a lost or stolen payment instrument or from the misappropriation of the payment instrument, you may be obliged to bear the related losses up to the maximum of EUR 50. This shall not apply: a) Where the loss, theft or misappropriation of the payment instrument was not detectable to you prior to a payment, except where you have acted fraudulently. b) Where the loss was caused by acts or lack of action of an employee, agent or branch of a payment service provider or of an entity to which its activities were outsourced. 21.1.1 Where the unauthorised payment arises from your failure to keep the personalised security features of your E-money Account or Payment Account safe in accordance with section 10 in which case you shall remain liable for all the losses incurred. 21.1.2 If you fail to notify us without undue delay of any loss of your Security Information or Payment Card or other event that could reasonably be expected to have compromised the security of your E-money Account or Payment Card after you have gained knowledge of such event in which case you shall remain liable for all losses incurred up to your notification to us. 21.1.3 In case the transaction was unauthorised but you have compromised the security of your E-money Account or Payment Card resulting from you acting fraudulently with intent or gross negligence or failing to fulfil one or more of your obligations in accordance with this Terms and Conditions, which govern the issue and use of the Payment Account, in which case you shall be solely liable for all losses. 21.1.4 Where you fail to dispute and bring the unauthorised or incorrectly executed transaction to our attention within 13 months from the date of the transaction. 21.1.5 In the case of an unauthorised payment transaction, the payer’s payment service provider refunds the payer the amount of the unauthorised payment transaction immediately, and in any event no later than by the end of the following business day, after noting or being notified of the transaction, except where the payer’s payment service provider has reasonable grounds for suspecting fraud and communicates those grounds to the relevant national authority in writing. 21.1.6 Payment service providers’ liability for non-execution, defective or late execution of payment transactions. Where a payment order is initiated directly by the payer, the payer’s payment service provider shall be liable to the payer for correct execution of the payment transaction unless it can prove to the payer that the payee’s payment services provider received the payment. In that case, the payee’s payment service provider shall be liable to the payee for the correct execution of the payment transaction. 21.1.7 In the case of a non-executed or defectively executed payment transaction where the payment order is initiated by the payer, the payer’s payment service provider shall, on request, make immediate efforts to trace the payment transaction and notify the payer of the outcome. This shall be free of charge for the payer. 21.1.8 Payment service providers shall be liable to the payment service users for any charges for which they are responsible, and for any interest to which the payment service user is subject as a consequence of non-execution or defective, including late, execution of the payment transaction.
21.3 In case of any incorrect or misdirected payment, we shall take reasonable measures to assist you with tracing and recovering such payments. 21.4 Subject to the foregoing, we shall not be liable for any disruption or impairment of our service or for disruptions or impairments of intermediary services on which we rely for the performance of our obligations hereunder, provided that such disruption or impairment is due to abnormal and unforeseeable circumstances beyond our reasonable control or the control of the intermediary affected. 21.5 We shall not be liable for any indirect or consequential losses including but not limited to loss of profit, loss of business and loss of reputation. We shall not be liable for any losses arising from our compliance with legal and regulatory requirements. 21.6 Nothing in these Terms of Use shall operate to exclude liability for death or personal injury due to negligence or for fraud or fraudulent misrepresentation or for any statutory liability that cannot be excluded or amended by agreement between the parties. 21.7 Indemnification/re-imbursement. You agree to defend, reimburse or compensate us and hold us and our other companies in our corporate group harmless from any claim, demand, expenses or costs (including legal fees, fines or penalties) that we incur or suffer due to or arising out of your or your agents' breach of these Terms of Use, breach of any applicable law or regulation and/or use of the services. This provision shall survive termination of the relationship between you and us.
22. Termination and suspension 22.2 Together with a termination notice or at any time thereafter we may give you reasonable instructions on how to withdraw remaining funds. 22.3 If your E-money Account is subject to a reserve, termination of your E-money Account will not affect our right to hold the reserve and to make deductions therefrom for the time agreed. 22.4 We may at any time suspend or terminate your E-money Account without notice in case: 22.4.1 You breach any condition of these Terms of Use or any other condition applicable to specific services covered by separate terms and conditions; 22.4.2 You violate or we have reason to believe that you are in violation of any law or regulation that is applicable to your use of our services; or 22.4.3 We have reason to believe that you are in any way involved in any fraudulent activity, money laundering, terrorism financing or other criminal activity.
22.5.1 We reasonably believe that your E-money Account has been compromised or for other security reasons; or 22.5.2 We reasonably suspect your E-money Account to have been used or is being used without your authorisation or fraudulently; and we shall notify you either prior to the suspension or, if prior notification is not possible under the circumstances, promptly after the suspension unless we are prohibited by law to notify you.
23.1 CSC Europe shall have no liability to you under these Terms of Use if it is prevented from or delayed in performing its obligations under these Terms of Use, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of CSC Europe or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors, provided that you are notified of such an event. 23.2 In any event of force majeure described in clause 23.1 hereinabove, the corresponding obligations of CSC Europe pursuant to these Terms of Use will be suspended. 23.3 If any of the above non exhaustive list of events of force majeure occurs and its effect continues for a period of 10 days, CSC Europe shall have the right to give you a notice of termination.
24. Changes to these Terms of Use
24.1 These Terms of Use and any additional terms and conditions that may apply are subject to change. Changes will be implemented with prior notice from us under the procedure set forth in this section. 24.2 We shall give notice to you of any proposed change by sending an e-mail to the primary e-mail address registered with your E-money Account. 24.3 The proposed change shall come into effect two (2) months after the date of the change notice, unless you have given us notice that you object to the proposed changes before the changes come into effect. Changes that make these Terms of Use more favourable to you shall come into effect immediately if so stated in the change notice. Changes to exchange rates shall come into effect immediately without notice and you shall not have the right to object to such a change. 24.4 If you object to the changes, they will not apply to you, however, any such objection shall constitute a notice by you to terminate and close your E-money Account. Your E-money Account will be closed in accordance with the provisions of section 10 above.
25. How We Communicate 25.2 Where legislation requires us to provide information to you on a durable medium, we will either send you an e-mail (with or without attachment) or send you a notification pointing you to information on our Website in a way that enables you to retain the information in print format or other format that can be retained by you permanently for future reference. You are required to keep copies of all communications we send or make available to you. 25.3 You can request a copy of the current Terms of Use or any other contractual document relevant to you by contacting the Helpdesk. 25.4 In order to view emails you need a computer with e-mails software that can display e-mails in HTML format. We may also send you attachments in Adobe Systems Inc.’s Portable Document Format (PDF), for which you need Adobe’s Acrobat Reader, which can be downloaded for free at www.adobe.com. 25.5 We will never send you any e-mails with executable files attached or with links to any executable files. If you receive any e-mail with such attachments, you should delete the message without clicking on the attachment. If you are unsure whether a communication is originating from us, please contact the Helpdesk. 25.6 We will communicate to you in English and will always accept communications made to us in English. 25.7 Apart from communicating via e-mail, we may contact you via letter or telephone, where appropriate. If you use any mobile services, we may communicate with you via SMS. Any communication or notice sent by post will be deemed received three days from the date of posting for Cyprus post or within five days of posting for international post. Any communication or notice sent by SMS will be deemed received the same day. 25.8 You may contact us at any time by sending a message to the Helpdesk via the “E-Mail Support” facility on our Website or by calling +96 117 44962.
26. Complaints
26.1 Any complaints about us or the services we provide should be addressed to us in the first instance by contacting our Helpdesk. You should clearly indicate that you are wishing to make a complaint to us. This helps us to distinguish a complaint from a mere query. We send you a complaint acknowledgement by post or by e-mail within five days of receiving your complaint in accordance with our complaints procedure. You may request a copy of our complaints procedure at any time by contacting the Helpdesk or visit our website where the procedure is published.
26.2 We endeavour to provide you with an answer or resolution to your complaint within the timeframes as may be outlined by the CBC. Should this not be possible due to unforeseen circumstances or lack of information, we will contact you. Please read for details the CSC Europe Complaints Handling Procedure published on our website.
26.3 If your complaint is not resolved to your satisfaction, you have the following alternative options:
• Submit a claim to the Cyprus Consumer Centre for Alternative Dispute Resolution (“ADR”), by which the operations of the Company are covered. ADR is an out-of- court resolution of domestic and cross-border disputes concerning contractual obligations and services offered. ADR means settling a complaint with the assistance of an impartial dispute resolution body. Resolving consumer disputes this way is easier, faster and less expensive than going to court.
Contact Details of the Cyprus Consumer Centre for Alternative Dispute Resolution: Website: http://www.adrcyprus.com
• File a complaint with the Financial Ombudsman of the Republic of Cyprus. The Financial Ombudsman is a single agency for resolution of out-of-court disputes of financial nature and the Client can submit his complaint subject to his complaint falling within the scope of the Financial Ombudsman Law.
Contact Details of the Financial Ombudsman of Cyprus: Website: http://www.financialombudsman.gov.cy/
• For any other cases, the Client is advised to take legal advice for the resolution of the dispute
27. Miscellaneous
27.1 No person other than you shall have any rights under these Terms of Use. 27.2 Your E-money Account is personal to you and you may not assign any rights under the Terms of Use to any third party. 27.3 Your E-money Account is operated in Cyprus and these Terms of Use shall be governed by and interpreted in accordance with the laws of Cyprus. Any dispute under these Terms of Use or otherwise in connection with your E-money Account shall be brought exclusively in the courts of Cyprus. 26.4 If any part of these Terms of Use is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the Terms of Use, which shall continue to be valid and enforceable to the fullest extent permitted by law.
28. Cookies
28.1 We use cookies on the Website of our products to provide our services to you. Cookies are bits of electronic information that the relevant website can transfer to your hard drive to help tailor and keep records of your visit to that specific website. If you visit the Website, cookies are used to allow us to recognise information nor are they used to identify you. You may choose to disable the cookies, however if you do so it may prevent you from using certain parts of the relevant website, including our services. 28.2 You have the ability to accept or decline cookies by modifying the setting of your web browser. For further information about cookies and how to disable them, please refer to www.allaboutcookies.org and to our Cookie Policy found on the website.
29. Privacy Policy
29.1 CSC Europe takes all measures to adhere to the requirements of the EU General Data Protection Regulation (EU) 2016/679 ("GDPR”) on data protection and privacy for all individuals within the European Union and the European Economic Area and strives to meet compliance, offering the necessary protection to its customers Our revised Privacy Policy determines our obligations and your rights under the new GDPR, which came into force on 25 May, 2018 and is directly applicable to all EU Member States. 29.2 We collect personal information about you when you apply to become a Client and open account with CSC Europe . This information may include: your name, date of birth, nationality, home address, details on occupation, contact information such as phone number and email address, but also identity verification information including: images of your government issued identity document (passport, national ID Card or driving license), residence verification information such as utility bill details or similar information. In some circumstances we may conduct a background check on your financial situation by obtaining information about your business and source of wealth, in order for us to comply with our anti-money laundering obligations under the European Law. 29.3 In some areas of this website, you may be asked to provide your personal information that will enable CSC Europe to enhance your site visit or to reply to you after your visit. This would include where you subscribe to any online newsletters or provide feedback through a contact form. When you do so you may be asked to provide your name, address and email address. 29.3 Your personal data may be used for future email mailings, support, and notification of new services, general correspondence regarding services and correspondence which may relate to you. 29.4 If you would rather not receive future marketing emails from CSC Europe or wish to exercise any other rights under the new regulation for protection of personal data, you can do so by sending an email to compliance@csc24seven.com or write to us at our registered address. 29.5 Any information you provide will be kept confidential and will be used only by CSC Europe and shall not be disclosed to any third parties without your express consent. 29.6 Websites provided and maintained by third parties are not subject to this privacy statement. Please review the privacy policies on those websites to understand their personal information handling practices. CSC Europe makes no representations concerning the privacy policies of these third party websites. 29.7 For further information on data protection and personal privacy you may contact CSC Europe at the details set out above. You are urged to read the CSC Europe Privacy Policy published on our website for details and any changes made ( https://www.csc24seven.com/en/legal_356/privacy_362 ).
30. Definitions
“Payment Services Provider ” means the following bodies: credit institutions, electronic money institutions, post office giro institutions, payment institutions, the ECB and national central banks when not acting in their capacity as monetary authority or other public authorities, Member States or their regional or local authorities when not acting in their capacity as public authorities, or an authorised natural or legal person
“Payment Services User ” means a natural or legal person making use of a payment service in the capacity of payer, payee, or both
“Payment Account” means an account held in the name of one or more payment service users which is used for the execution of payment transactions
“Payment order” means an instruction by a payer or payee to its payment service provider requesting the execution of a payment transaction
”Payment instrument” means a personalised device(s) and/or set of procedures agreed between the payment service user and the payment service provider and used in order to initiate a payment order
“Payment institution” means a legal person that has been granted authorisation to provide and execute payment services throughout the Union
“E-money Account” means the electronic money account you open and maintain with CSC Europe through the CSC Europe website
“Payer ” means a natural or legal person who holds a payment account and allows a payment order from that payment account, or, where there is no payment account, a natural or legal person who gives a payment order
“Payee” means a natural or legal person who is the intended recipient of funds which have been the subject of a payment transaction
“Payment transaction” means an act, initiated by the payer or on his behalf or by the payee, of placing, transferring or withdrawing funds, irrespective of any underlying obligations between the payer and the payee
“ATMs” means automated teller machines
“Committee” means the committee set up by the CBC for the out of court settlement of disputes relating to rights and obligations emanating from the E-money Law
“Helpdesk” means our Helpdesk, which you can reach by sending a message through the “Contact Us” facility on the Website or by calling +96 117 44962
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| © 2022 CSC Europe Limited. All rights reserved. CSC Europe Limited is a Cyprus registered E-Money Institution regulated by the Central Bank of Cyprus. | ||